Question 1

How do I make a booking?

Accepted Answer

Please fill out the enquiry form for special occasion or bridal bookings. Please allow 1-3 days for a response for us to confirm availability and we will send you a quote (check your junk mail if you haven't heard from us).

Question 2

How far in advanced can I book your services?

Accepted Answer

For weddings, you can book 1-1.5 years in advanced, as long as you meet the $1000 minimum for your booking.

Special occasion services can only be booked within 3 months of the date of event, unless you are booking for 3+ people.

Question 3

Are you a mobile service?

Accepted Answer

Mobile services are available for group bookings of 2+ people. Bridal trials and special occasion services are held at Diane's location in Fairfield.

Question 4

How much are your call out/travel fees?

Accepted Answer

Call out fees start from $130 within Sydney. This can vary depending on the location, duration of travel and number of artists required. This includes time travelling to and from location, petrol and toll expenses.

Parking fees will be charged to you on the day if free street parking is not available.

For interstate locations (more than 2 hours from Sydney), one night accommodation and meal allowance is required - please contact Diane to further discuss.

Question 5

How do I secure my Wedding date?

Accepted Answer

Upon agreement with the proposal, a $800 (non-refundable and non-transferable) deposit is required to secure your wedding date. This is a retainer fee that will be deducted from your total amount. By paying a deposit, you are agreeing to Diane Artistry T+Cs; this will be sent out with the quote. The final balance is due one week before the wedding date via bank transfer or cash on the day upon agreement.

Question 6

Can I make changes to my booking after paying the deposit?

Accepted Answer

Yes you can add additional people to the service if time permits. An additional artist may be required to finish on time. You are however not able to remove any services due to a change of mind.

As your start time may change at a later date, we will revise the early start fee accordingly and update the quote for you.